What Information We Collect and Why
When you open an account, we collect your name, email address, mobile number and the payment method you use — whether that is bKash, Nagad or Rocket. This lets us process your deposits, match withdrawals to your wallet and verify your identity before any payout is
-
1
released. We also record device type, browser data and IP address each time you access the lobby, so we can detect unusual login patterns and keep your account secure. If you contact our support team, that conversation is stored against your account record. We do not
-
2
sell your personal data to third parties. Payment details tied to your bKash, Nagad or Rocket wallet are used only to process transactions you authorise. Data retention periods vary by the type of record: account credentials are held as long as your account remains active, while
-
3
transaction logs may be kept longer where required by applicable rules. You can ask us to correct or delete your data at any time by reaching our support channel. Whether we can fully action a deletion request depends on any legal obligations that apply in your
-
4
region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.